Putrid customer service

Pick n Pay offers the option to pay with something called a Wicode.

Its unfortunate that they did not educate all their franchises and staff on how to help a customer who is paying via this method.

I visited the Pick n Pay express store at the BP Garage at Promenade Mitchells Plain and the staff had bad attitude and an extreme lack of wanting to make an effort to find out what kind of payment we were trying to make. They just shoved us off and said "we don't know", "haibo my supervisor don't know and said I can't so what"

The fact that they "accept" this payment method is false advertising and is a violation of consumer rights.

Every other Pick n Pay I've come across already knew how to accept the method or made the effort to find out. What exempts this branch from doing the same?

Please educate and train your staff and go and inspect that store as they are dragging the Pick n Pay brand through the mud.