Purchase a Broken appliance

<p>On the 26.11.2016, I purchased a new fridge from pick n pay hyper in Port Elizabeth. I requested to be delivered same day and I was told they do deliveries during the week. Since I have already have stuff to be refrigerated. I asked someone to deliver it with cost of R250. Then when I open, it was broken. I went back to the store then I was told I can be assisted today 27.11.2016. I called this morning I was told I must wait for a call. I waited for 40 minutes no call. I called again I was told that they will send an inspector, contradicting on the previous day statement. Because I'm waiting for the fridge and things are getting spoiled, </p> <p> </p> <p>I'm totally disappointed by pick n pay.</p> <p> </p> <p>My customer service privilege is violeted and abused</p>