1 reviews | Active since Jan 2016
Pull you socks up Pick n Pay
I usually use Hello Peter only for compliments but frankly I've had Pick n Pay Hyper Northgate in chunks. The staff are rude and unhelpful. Recently they moved everything around in the store and if you ask anyone where something is, instead of taking you, they just tell you the aisle number. Checkers, Spar and Woolies staff always take you to the correct place and in fact Checkers staff even show you the shelf you're looking for. The tellers are extremely rude and as for the staff behind the bakery and deli counters, I have never experienced such bad customer service. Last week was the straw that broke the camels back. One of the tills was taking cash only but they had a hand written sign stuck on the side of the till that you could only see once you were in front. As a result many of the customers waited in line for 15 minutes for nothing! The attitude of the staff in response to this was shocking.
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
