RVDM
Rayleigh Van Der Merwe

1 reviews | Active since Dec 2014

23 Sept 2015, 15:07

PROMTIONS

There is a Ratanga junction promotion currently happening if you purchase for R100 you get a unique code I went in there last week 17/09/15 was told by a lady she is not aware of that promotion she gave me the number to call customer service as she cant assist as she will be finishing at that store on the Sunday it will be her last day with a I dont care attiitude which I did I was told the manager of that store would call me back the next day I am still waiting. I returned today still no unique number spoke to a manager whom was really helpfull . I received a call from Amanda at their customer service and she told me HOUT BAY is not listed for that promotion as promotion is only targetting Western Cape as Hout Bay is listed under Eastern Cape . I aksed her how is that possible and all she could say was she will escalate a call .

0
Replies (1)
Pick n Pay
Pick n Pay's reply23 Sept 2015, 15:18
Official
Hello vandermerwerayle,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***