DF
Derrick F
1 reviews | Active since Oct 2009
14 Apr 2015, 11:10
Prompt Response
I complained to PnP recently that the handles on their 6-pack long-life milk invariable broke when the pack was being carried and requested that a stronger handled be used. Within weeks the handle was redesigned and the problem resolved. Their response was swift and effective. Nice work!
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Pick n Pay's replyOfficial
14 Apr 2015, 13:13Hello D Fellows,
Thank you for your communication about the customer service received.
We really appreciate this feedback.
Your comments have been brought to the attention of senior management responsible.
Kindest regards
Marise Brown
Ref Number : ***
Thank you for your communication about the customer service received.
We really appreciate this feedback.
Your comments have been brought to the attention of senior management responsible.
Kindest regards
Marise Brown
Ref Number : ***
Pick n Pay's reply14 Apr 2015, 13:13
Official
Hello D Fellows,
Thank you for your communication about the customer service received.
We really appreciate this feedback.
Your comments have been brought to the attention of senior management responsible.
Kindest regards
Marise Brown
Ref Number : ***
Thank you for your communication about the customer service received.
We really appreciate this feedback.
Your comments have been brought to the attention of senior management responsible.
Kindest regards
Marise Brown
Ref Number : ***