1 reviews | Active since Aug 2016

10 Apr 2017, 16:13

Promotion Chicken not fit for human consumption

<p>I bought "fresh" whole chicken on Sunday marked (on promotion ) at the Trade Route Mall (Lenasia) store and discovered when I got home that it was off as some parts tasted awful. PnP should find a better way of handling food that's reached it's sell by date and stop selling unsafe foodstuff. It is inconvenient to return goods which was never supposed to be on the shelf in the first place.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply12 Apr 2017, 12:25
Official

Good day Tumelo Seemane,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Thabisile Macuacua