EW
Edwina W

1 reviews | Active since Nov 2015

07 Dec 2016, 11:48

promo prices

<p>i went this morning to uitenhage cbd pnp and bought some items, <br />when i returned home i checked my till slip and i saw i was over charged on 4 items, i called the store for someone to check the prices, they put me through to the store manager who confirmed that they have issues with prices in store. i explained it more than r60.00 they overcharged me, he asked me to return the items, i said i take a cab to town as the suburb i live in does not have public transport & it will cost me more the come collect the money. <br />i asked him if there is no other arrangements and he said they don't have transport as well... i am so disgusted @ the store service, i will think twice before i shop there again, especially on promo items,</p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply07 Dec 2016, 12:52
Official

Good day Edwina,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Best regards,