Profits before Staff and customers

So again I write about Pick and at Petervale I have had the same complaint to Head office 5 times since this store opened in approx. 8 months , firstly I called customer car line and spent 6 minutes on the line explain, I called again 18 hours later and there is NO RECORD OF MY COMPLAINT !!! This complaint is directed at Pick and Pay head office, I have complained about lack of staff in peak hours from 16h30 onwards ,1 cashier doing front end and lotto with the manager helping between being a cashier, getting called to the liquor store and dealing with irate customers. Pick and pay do not have enough staff ,thus putting profit ahead of staff and customer well being this was never the legacy the founders of Pick and Pay intended to leave behind, millions spent on a store zero care for their staff shame on you Pick and Pay - Shame on you, goodbye and good luck as I refuse to support you or this store the life expectancy on this store is very short.