KM
Karabo M

1 reviews | Active since Aug 2011

02 Nov 2021, 07:25

PRODUCT REFUND

I'm am shocked at the service received from Pick n pay. I'm a regular user of their Bottles App and I have 3 orders that are pending refunds due to non delivery or unavailable products. I have been following up on my refunds for over 3 weeks now. The call center agents hardly know what's going on. Can I have my refunds please as this is long overdue.

0
Replies (2)
KM
Karabo M's update03 Nov 2021, 08:25
Reviewer Update
Good day, Herewith order numbers due for refund.:
  • *** for R638.77
  • *** for R216.77
  • *** for R37.12
KM
Karabo M's update07 Nov 2021, 09:55
Reviewer Update
Thank you very much for resolving my issue, the refund has been received and the cause for the delay was explained.