Product lost during repair

Item: Pick n Pay
Rating: 1
Author: Gerrie M

<p>I bought an electric AEG Pressure Cooker on 26 June 2013 at Pick n Pay Hyper Centurion. I handed it in for repairs on 21 October 2015 at the same store Job 6396. It is now more than a year later and all I get is promisses. Now it appears my product is lost and no one is responding anymore. I even reported this on the Pick n Pay consumer help website without any luck.</p>

Helpful (0)

Replies (4)

Pick n Pay's replyOfficial

16 Nov 2016, 11:33

Hi Gerrie,

Thank you for taking the time to write to us.

Please accept our apologies for the inconveniences caused to you.

We are busy addressing this with our management team.

Kind regards,

Vanitha Venketas

Pick n Pay's reply16 Nov 2016, 11:33

Official

Hi Gerrie,

Thank you for taking the time to write to us.

Please accept our apologies for the inconveniences caused to you.

We are busy addressing this with our management team.

Kind regards,

Vanitha Venketas

Gerrie M's updateReviewer Update

16 Nov 2016, 11:40

Looking forward to having this matter settled.

Gerrie M's update16 Nov 2016, 11:40

Reviewer Update

Looking forward to having this matter settled.

Gerrie M's updateReviewer Update

17 Nov 2016, 12:32

Still no word from PnP. Just the message above.

Gerrie M's update17 Nov 2016, 12:32

Reviewer Update

Still no word from PnP. Just the message above.

Gerrie M's updateReviewer Update

08 Dec 2016, 07:35

Still no word for Pick n Pay.

Gerrie M's update08 Dec 2016, 07:35

Reviewer Update

Still no word for Pick n Pay.