1 reviews | Active since Feb 2012
Product contamination.
I shop at pick n pay garden route mall western cape George. Buy my groceries every week. As usual there are items I regularly purchase, such as pick and pay yogurt, ets I opened a pick and pay brand packed by dairy bell, I found an object in the yogurt. I took photos of object with the yogurtbar code date packed ets, contacted pick n pay and without making a fuss about it just said, what iI found and that who ever packs the yogurt , to notify them about the finding so that it doesn't happen again.after Mark of pick n pay contacted me and said that they will take it up with dairy bell, and that they will come back to me, well I had to contact pick and pay garden route mall George Western cape to ask them what's going on have they contacted the company who packs for them there yogurt brand , someone else spoke to me and was very rude. He said he wil tel Mark to contact me.Its a couple of days now, and there I'm still in same boat no one contacted me from pick n pay.it just tell me that they don't care about health and safety when it comes to there products, haccp down the drain , and no care about there customers and a bad whe don't care attetude towards the customers.
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
