1 reviews | Active since Dec 2015
Product causing allergies
I purchased two packs of the chocolate hot cross buns at Beacon Bay PnP on the 9th of March. I was so happy to finally find the chocolate ones. When I got home I put both packs in the deepfreeze. Over this past weekend, I took one pack out to defrost. Buns were delicious but one of mine had raisins in and unfortunately I had already eaten some of it before realizing it, now I have a rash (I'm allergic to raisins). So I just want to know if the chocolate hot cross buns also have raisins in...
Good day Bianca,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality. The chocolate Hot Cross buns does not have raisins in it.
We are addressing this with our Corporate Brands Team. An email has been sent to you with a complaint of illness form.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Vanitha Venketas
Best regards,
Good day Bianca,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality. The chocolate Hot Cross buns does not have raisins in it.
We are addressing this with our Corporate Brands Team. An email has been sent to you with a complaint of illness form.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Vanitha Venketas
Best regards,