JV
Judy V

1 reviews | Active since Feb 2010

23 Mar 2015, 11:04

Pricing/Rude Cashier

On three occassion in the past week that i have been to Pick n Pay Steeledale, i was overcharged on items at the till. I have been refunded after i queried but what happens if I didnt check the till slip and I know of many people that don't check their slip. I dont usually check my slip when I do my monthly shopping there so I don't know in the past few years how much I was overcharged by this store. I would suggest to everone to PLEASE check your till slips.<br> Another incident that i would like to mention about this store - I went there yesterday and decided to use the so called \EXPRESS TILL - 10 ITEMS OR LESS". The couple in front of me had a trolley full of goods and the cashier Gadifele Mazibuko proceeded to assist the couple without telling them they were at the incorrect till.<br> When i eventually got to her she was so rude and arrogant like she was doing me a favour. I did report her to the manager on duty but as always I am sure nothing will be done to discipline this cashier"""

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Replies (1)
Pick n Pay
Pick n Pay's reply23 Mar 2015, 14:24
Official
Hello judyv,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***