1 reviews | Active since Mar 2012
Pricing on shelves differ from the till price
Regarding Pick 'n Pay York street, George. Pricing on shelves differ from the till price, has been going on for months. Have previously brought this to the attention of Pick 'n Pay, with absolutely no improvement. Happened again today, the cashier said another 2 clients noticed the same pricing discrepancies. Bought a Coke Light 2L, on the shelf for R14.99, at the till for R16.99. Told the cashier, but didn't wanted to wait and fight to have to correct this, had similar experiences with many other products and documented the discrepancies. Wonder if the manager is correcting these differences in the end of the day and pocketing boatloads of money---- clients are being **********. If no improvement is made urgently I shall campaign a local boycott of this store.
Good day Merina,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Merina,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua