1 reviews | Active since Jun 2015
Pricing on shelve different to price at till
On a very regular basis when shopping there the advertised price, mainly on specials, is incorrect, and more, and in favour of Pick 'n Pay. For examples on wine and vegetables more recently. When one approaches management for a refund you have to wait at least 15 minutes for service. You have to quee at the cigarette counter, they then have to look for a supervisor, someone is called to go to the shelf to retrieve the pricing label, a credit note has then to be made. Never once an apology or a concern or a confirmation that the pricing will be corrected. The manager sits on a pedestal behind the cashiers and is not interested in the issue, or the long quees for ever experienced at the shop!<br> <br> Advertised specials is at times also not in stock, as recently the case with Pedigree dog food.<br> <br> If only P 'n P would realize that with a SuperSPAR, Checkers, Oxford and Woolworths on the Bluff customers do not need to shop at P 'n P Bluff.
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at the Bluff store.
We have escalated this matter to our KZN regional office for their attention, and they will be in contact with you shortly.
Kind regards
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at the Bluff store.
We have escalated this matter to our KZN regional office for their attention, and they will be in contact with you shortly.
Kind regards
Marise Brown
Ref Number : ***
