IH
Ian H

1 reviews | Active since Nov 2012

29 Jun 2018, 09:38

Pricing at Pick N Pay

If You are buying at Pick N Pay be very careful about checking there prices they have a habit of not charging the shelf price, or special price, if you query a price it takes for ever for them to get the correct price. If the price is incorrect and you have already paid it takes for ever for the difference to be paid back. It seems that they try to make the refund process as difficult and time consuming as possible to discourage people claiming the difference. A lot of the items at the branch I visited yesterday had no shelf prices.

0
Replies (1)
Pick n Pay
Pick n Pay's reply02 Jul 2018, 17:44
Official

Good day

Thank you for taking the time to address your concerns with us.

We have forwarded your complaint to the stores management team to address.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Senabelo Naledi Ndlovu