AM
Akesh M
1 reviews | Active since Jan 2012
14 Jun 2020, 15:34
Pricing and utter disregard for Customer experience
Pick and pay Westwood has by far the worst as well as the most *********** management. Sunday 14 July 2020, the in store price on a Bic braai set comprising of either firellighters, ligher, cups or torch for R59 clearly marked scans R139. The manager eluded to the clear and bold price tag displayed that it is not R59. Upon wanting to take a picture It was mentioned that I could not do so. Please can the representative of pick and pay Westwood assist me here to purchase the product which is clearly marked.
Helpful (0)
Replies (2)0
Replies (2)
Pick n Pay's replyOfficial
15 Jun 2020, 14:51Good day Akesh,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Pick n Pay's reply15 Jun 2020, 14:51
Official
Good day Akesh,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
AM
Akesh M's updateReviewer Update
07 Jul 2020, 11:02STILL NO RESPONSE: This is how Pick n Pay "view this incident in a very serious light, we are busy addressing this with our management team".
AM
Akesh M's update07 Jul 2020, 11:02
Reviewer Update
STILL NO RESPONSE: This is how Pick n Pay "view this incident in a very serious light, we are busy addressing this with our management team".