JR
Jaya R

1 reviews | Active since Oct 2014

29 Feb 2016, 10:43

Pricing and Sale

Firstly P & P advertises specials with very limited stock. Sale duration 23 February 2016 to 06 March 2016. It seems like their stock was sold within 2 days. I proceeded to the fridge that stocks Rama. It seems as if they pack approximately 30 Rama at a time taking into consideration the space allocated for the product. They pack a few of the products to attract customers. Gone before the weekend<br> The 2nd issue. Pedigree dog food was advertised for R169.00. I was charged R259,99. I realised that I was charged incorrectly when I got home. I went in on Sun 28/02/16 to enquire as to why I was incorrectly charged. The manager stated that the food is a speciality food which is not on special (The catalogue did specify that Meaty Chews and Specialty food is not included in the special)<br> I asked the manager to show me where does it specify that the Senior breed food is a speciality food. He could not prove that to me, from the packaging either. I then took a refund. Also for the record, this is a *******. The current special at Checkers is R199 for this food and the normal price R239,00. P & P sells this product at R20 more.<br> No wonder Shoprite/Checkers is doing so well

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Replies (1)
Pick n Pay
Pick n Pay's reply29 Feb 2016, 12:57
Official
Hello Jaya1972,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***