KJVR
KARIN JANSEN VAN RENSBURG
1 reviews | Active since Sept 2019
21 May 2021, 12:53
Prices wrong.
Me and my mom was shopping at pick n pay winklespruit everyday. Well today was the last. Every day there is an problem with there prices. The specials will show on the shelves but the moment you are paying it is the normal price mo special. And when we complain they all give us an attitude. And this is everyday story not only once. What about the people that is buying groceries. They will not remember what was on an soecial. They will just pay. Someone must do someting. Or is that the way they treat there customer. They are so rude.
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Replies (1)
Pick n Pay's replyOfficial
21 May 2021, 13:08Hi Karin
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our sincere apologies for the poor shopping experience at this store and for the pricing issues.
We have raised this as a complaint with our management team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity to have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our sincere apologies for the poor shopping experience at this store and for the pricing issues.
We have raised this as a complaint with our management team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity to have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply21 May 2021, 13:08
Official
Hi Karin
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our sincere apologies for the poor shopping experience at this store and for the pricing issues.
We have raised this as a complaint with our management team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity to have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our sincere apologies for the poor shopping experience at this store and for the pricing issues.
We have raised this as a complaint with our management team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity to have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,