lL
lozane L

1 reviews | Active since May 2015

19 May 2015, 13:17

price n barcode's

I went to pick n pay eager to by myself a file. The price on display was R14.99. Sadly at the tills it read R69.99 the cashier supervisor followed me to the items n saw it at R14.99 and still she and the manager refused to give it to me at that price. Apparently if the barcode of of the price on display n item dnt match than they can't give it at display price. I was sad because this means prices on display at pick n pay CNT b trusted and that its my job to ensure that items barcodes are the same as the barcode on display

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Replies (1)
Pick n Pay
Pick n Pay's reply21 May 2015, 10:08
Official
Hello lozane,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***