HL
Hennie L
1 reviews | Active since Aug 2018
30 Apr 2020, 13:17
Price increases
Hyper Market Brackenfell's products had ridiculous price increases during the lockdown. Do they still want to do business after the lockdown.They can't blame the petrol price!
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Pick n Pay's replyOfficial
07 May 2020, 20:11Hi Hennie,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
Please accept our apologies for the delay in response to your post.
We have not, and never will increase the prices of key products just because they are in demand in challenges like the coronavirus outbreak. In this particular case, the lower price was a special promotion price that ended. The new price reflects the price from the manufacturer for new stock. We’re working closely with our suppliers on pricing, particularly on essentials.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
Please accept our apologies for the delay in response to your post.
We have not, and never will increase the prices of key products just because they are in demand in challenges like the coronavirus outbreak. In this particular case, the lower price was a special promotion price that ended. The new price reflects the price from the manufacturer for new stock. We’re working closely with our suppliers on pricing, particularly on essentials.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Pick n Pay's reply07 May 2020, 20:11
Official
Hi Hennie,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
Please accept our apologies for the delay in response to your post.
We have not, and never will increase the prices of key products just because they are in demand in challenges like the coronavirus outbreak. In this particular case, the lower price was a special promotion price that ended. The new price reflects the price from the manufacturer for new stock. We’re working closely with our suppliers on pricing, particularly on essentials.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
Please accept our apologies for the delay in response to your post.
We have not, and never will increase the prices of key products just because they are in demand in challenges like the coronavirus outbreak. In this particular case, the lower price was a special promotion price that ended. The new price reflects the price from the manufacturer for new stock. We’re working closely with our suppliers on pricing, particularly on essentials.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team