Price discrepancies

Good day,

I'm really disappointed and upset. We needed milk and checked the Pnp ASAP app. The Parmalat milk is advertised on the Pnp ASAP app as R79.99. Because we needed 6 boxes we decided to go into the store at Mall of Africa. This is due to the Pnp ASAP delivery vehicles not having the capacity to carry the amount on the vehicle(s******s).

When we got there, the price is R116.99. I spoke to one of the staff and was advised nothing can be done, if I want it for that price it needs to be done via the app. There is no indication on the app stating that this is online only.

This is ridiculous and defeats the purpose of going in to the store.

- I need to pay delivery, admin and a tip to the driver. - How is the person going to transport it?

The lack of interest and willingness to assist at the store is disappointing and frustrating. This seems to be an on going issue.