AZ
Aletta Z

1 reviews | Active since Apr 2015

18 Apr 2016, 16:17

Price

Good day, I have a really urgent complaint, I went to pick n pay in golfpark, meyerton. I buy every day at that place spending R1000 daily. Today they have this special on their liquid fruit juices x 6 for R29.99 when I got to the till they scanned it as R58.99 so the teller went to check and confirm it is R29.99 marked on the shelve. They called the manager who refused to changed the price because the bar code is different than the special one. I give a damn, no one shops at any place and asked to please check the bar code to see if on special, you check the shelve price and the law say what the shelve say they should give you the price. The attitude a manager should have to refuse to change the prices after they are wrong is really very bad. I spend maybe R12000 a month at that shop, but they will lose my business sorry, for not my problem if they can not fix their systems. They should give me the price what is on the shelve. Bad very bad behaviour of manager....

0
Replies (1)
Pick n Pay
Pick n Pay's reply18 Apr 2016, 16:31
Official
Hello Alettavz123,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number: ***

Best regards,