BL
Bruno L
1 reviews | Active since Feb 2014
06 Dec 2022, 11:49
P&P does care
I recently complained about the quality of some fresh veg I bought at p&p Lakefield benoni. I have to report back to say that the manager has contacted me on a number of times to apologize and explain the problem. I haven't been back yet but very happy with the company's response, it showed me they care for their customers, well done
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Pick n Pay's replyOfficial
09 Dec 2022, 15:02Hello Bruno,
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. Thank you for taking the time to share this wonderful compliment. We aim to give you the best customer journey. We value you as a customer and appreciate your feedback, keep it coming as it helps us improve your experience.
We have communicated your compliment with the store accordingly. For your records, please see reference number - ***. Keep it coming. By proceeding with this request, you acknowledge that we will need to share your contact details with the relevant store/department.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. Thank you for taking the time to share this wonderful compliment. We aim to give you the best customer journey. We value you as a customer and appreciate your feedback, keep it coming as it helps us improve your experience.
We have communicated your compliment with the store accordingly. For your records, please see reference number - ***. Keep it coming. By proceeding with this request, you acknowledge that we will need to share your contact details with the relevant store/department.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team
Best regards,
Pick n Pay's reply09 Dec 2022, 15:02
Official
Hello Bruno,
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. Thank you for taking the time to share this wonderful compliment. We aim to give you the best customer journey. We value you as a customer and appreciate your feedback, keep it coming as it helps us improve your experience.
We have communicated your compliment with the store accordingly. For your records, please see reference number - ***. Keep it coming. By proceeding with this request, you acknowledge that we will need to share your contact details with the relevant store/department.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. Thank you for taking the time to share this wonderful compliment. We aim to give you the best customer journey. We value you as a customer and appreciate your feedback, keep it coming as it helps us improve your experience.
We have communicated your compliment with the store accordingly. For your records, please see reference number - ***. Keep it coming. By proceeding with this request, you acknowledge that we will need to share your contact details with the relevant store/department.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team
Best regards,