1 reviews | Active since Jul 2013
POWER CUTOMER SERVICE
Good day<br> <br> I have been a fan of the store until today because of one of your employee by the name of Mpume. <br> I gave her some lemons to measure for me and she completely ignored me. She was just talking with one of the staff members until I asked her to assist me as I'm pregnant and I need to go home and use the bathroom. She didn't even apologize, she just responded by saying that it wasn't her that made me pregnant. <br> <br> I was really upset at her response and then even after the manager jimmy arrived she still didn't apologize. She told me that 'you customers always think you are right'.<br> <br> I cannot believe that there is such a rude staff member wearing a pick and pay uniform and representing the brand. <br> <br> I spoke to a senior manager Peter and he advised that he would speak to his staff member and get to me as I had requested an apology. Till today the manager has not gotten back to me and I had no apology. As a result though I live in Lakefield's and the shop is opposite boomed area where I live, I would rather drive to pick 'n pay Boksburg to use my smart shopper card and my discovery healthy foods card. <br> <br>
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
