1 reviews | Active since Dec 2016
pot stamps
I would like to complain about the spend R100 at pnp hypermarket, you receive a stamp, I fulled out the stamps till 40 and I was supposed to get 2 pots, But I only received 1 pot, which i find as false advising, I was spending R100 so I could get get the pots, but only got one pot instead of 2.
Good day Promise Sibeko,
Thank you for taking the time to address your concerns with us. Please accept our apologies for the inconvenience caused.
Kindly note as per the Terms and Conditions of the promotion you only qualify for one pot per book. Once your stamp end on 40 you can redeem for the 1st pot. You will be issued with another book to collect 60 or 70 stamps to redeem another pot.
Please browse here>> http://www.picknpay.co.za/article-detail/royal-kvb-cookware-promotion for details.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
PnP Customer Care Team
Best regards,
Good day Promise Sibeko,
Thank you for taking the time to address your concerns with us. Please accept our apologies for the inconvenience caused.
Kindly note as per the Terms and Conditions of the promotion you only qualify for one pot per book. Once your stamp end on 40 you can redeem for the 1st pot. You will be issued with another book to collect 60 or 70 stamps to redeem another pot.
Please browse here>> http://www.picknpay.co.za/article-detail/royal-kvb-cookware-promotion for details.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
PnP Customer Care Team
Best regards,