poor treatment of customers

A customer was ignored and ill treated after making a inquiring about a price. The manager told the customer that he has dealt with him and did not want to talk to him further. The customer was asking him questions he ignored the customer and a announcer that was at pick n pay told customer and a lady in front who had the same probleme to if they don't like it they should leave the store because the manager has better things to do I was disgusted at the way they treated the customer there were a few people in the line how had the same product and left it me included. I called the other store manager Louis this morning and he tells me that he has been working at the branch for 7 years and deals with rude customers everday. I tried to tell him that the customer was not rude but very upset and yes did raise his voice only after being ignored. He tells me that customers think that if they spend money in a store they can just do as they want. And if he apologise then he \means it". He got so upset with the fact that I called and asked me what did I call for.I was a loyal pick n pay customer untill yesterday and will be telling friends and family to steer clear of pick n pay."""