GG
Gerhard G

1 reviews | Active since Oct 2019

30 May 2020, 17:25

Poor till service at Pick n Pay present a health risk.

Today customers had to queue 20 to 30 meters long in the aisles to get to a till. That was for every till that was open. Shoppers could not get to the shelves to pick the articles they want. Prescribed distances between people were not maintained. Why can the management just go 3 km down the road to Food *****s Market and see how queues should be managed. Why does PnP has 25 tills, but less than 10 is operational. It is always like that. And food items prices havee been inflated at an astonishing rate since lockdown.

0
Replies (1)
Pick n Pay
Pick n Pay's reply01 Jun 2020, 15:49
Official
Good day Gerhard,

Thank you for choosing Pick n Pay.
 
Please accept our apologies for the delay in response and any inconveniences caused to you.
 
We view this incident in a very serious light, we are busy addressing this with our management team.
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
 
We appreciate your patience and understanding at this very difficult time.
 
 
Kind regards,
The Pick n Pay Team