Poor support on AIM tv product

Item: Pick n Pay
Rating: 1
Author: PJ T

I bought 3x Aim 32" (81cm)Smart LED HD Ready TV CZ1732 , where 2x of them differs in software , unable to update as there is no update available 2x tv keeps on hanging unable to play Netflix without tv not responding. I need to know what to do as tv is not even 6months old and does not function as a proper smart device. Android version 4.4.2 How ever the 3rd tv is working great as it seems it has upgraded software/firmware. No info on internet , no support services, no contact nr of a supplier to assist us , no info regarding AIM TV's that pick n pay is selling. Very bad product with old software, would like to have them on latest software or swopped for the model that is working.

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Replies (1)

Pick n Pay's replyOfficial

08 Jul 2019, 13:13

Good day PJ,

Thank you for taking the time to address your concerns with us.

Please speak to the TV and Hi-Tech manager at your nearest hyper store for assistance.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Pick n Pay Team

Pick n Pay's reply08 Jul 2019, 13:13

Official