RR
Rochelle R
1 reviews | Active since May 2024
28 Jan 2026, 10:48
Poor store experience
Good day ,
The manager namely Nurunisha of that store is really an unpleasant manager and very likely not people friendly. And the manner in which she treats staff in the store should really be noticed and investigated. How can retailers employ managers people who treats their staff with disrespect and telling them it will soon be a Muslim store..
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Replies (4)RR
Rochelle R's updateReviewer Update
29 Jan 2026, 08:28Your Pick n Pay clothing store Kenilworth, your manger name Nurunisha
RR
Rochelle R's update29 Jan 2026, 08:28
Reviewer Update
Your Pick n Pay clothing store Kenilworth, your manger name Nurunisha
Pick n Pay's replyOfficial
29 Jan 2026, 08:31 Good day Rochelle,
Thank you for bringing this matter to our attention. We are very concerned to hear about your experience and the behaviour you have described. Please accept our sincere apologies for the distress caused.
Please provide us with the stores name in order for us to address the matter accordingly
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Pick n Pay Customer Care team.
Thank you for bringing this matter to our attention. We are very concerned to hear about your experience and the behaviour you have described. Please accept our sincere apologies for the distress caused.
Please provide us with the stores name in order for us to address the matter accordingly
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Pick n Pay Customer Care team.
Best regards,
Pick n Pay's reply29 Jan 2026, 08:31
Official
Good day Rochelle,
Thank you for bringing this matter to our attention. We are very concerned to hear about your experience and the behaviour you have described. Please accept our sincere apologies for the distress caused.
Please provide us with the stores name in order for us to address the matter accordingly
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Pick n Pay Customer Care team.
Thank you for bringing this matter to our attention. We are very concerned to hear about your experience and the behaviour you have described. Please accept our sincere apologies for the distress caused.
Please provide us with the stores name in order for us to address the matter accordingly
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Pick n Pay Customer Care team.
Best regards,
RR
Rochelle R's updateReviewer Update
29 Jan 2026, 08:37Your Pick n Pay clothing store in Kenilworth, the managers name Nurunisha or something
RR
Rochelle R's update29 Jan 2026, 08:37
Reviewer Update
Your Pick n Pay clothing store in Kenilworth, the managers name Nurunisha or something
Pick n Pay's replyOfficial
30 Jan 2026, 13:09 Good day Rochelle, Thank you for your response.
Kindly note that we have escalated the complaint to the management team. Please see reference number for your records- ***. By proceeding with this request to resolve your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assistance. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Pick n Pay Customer Care team.
Kindly note that we have escalated the complaint to the management team. Please see reference number for your records- ***. By proceeding with this request to resolve your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assistance. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Pick n Pay Customer Care team.
Best regards,
Pick n Pay's reply30 Jan 2026, 13:09
Official
Good day Rochelle, Thank you for your response.
Kindly note that we have escalated the complaint to the management team. Please see reference number for your records- ***. By proceeding with this request to resolve your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assistance. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Pick n Pay Customer Care team.
Kindly note that we have escalated the complaint to the management team. Please see reference number for your records- ***. By proceeding with this request to resolve your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assistance. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Pick n Pay Customer Care team.
Best regards,