1 reviews | Active since Oct 2017
POOR STAFF ATTITUDE
After ringing up all my items, the till froze and the payment couldn't be processed. After trying repeatedly to get the till to work, the cashier then went to call someone by the name of Antonia, to assist. She eventually appeared, but blatantly ignored me standing at the till and went off behind a closed door, never to come out! I had by now been waiting to pay for almost 10 minutes. The cashier then took my items to another till to be rung up - If I hadn't needed my shopping I would have walked out! As it is, I hardly ever shop there because of the poor service and the bad attitude of a lot of the staff .
Good day Jennifer,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Jennifer,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
