Poor Soneike service

Hi PNP, still awaiting a response. Seems like this is the reason you are closing stores, since there is no appropriate customer care.Went to PNP Soneike to purchase 3 different promotionals product. This store had none of the 3 items available. On asking a packer, he was not even aware of the products, baby gouda on special,PNP ready meals etc., which was on the store pamphlet. Then Joey arrived offering his views when I asked them why there was no stock. When I asked him why he did not know the products in the catalogue he threw a tantrum. His dialogue is inappropriate to what was asked, and he looks down in people and is blatantly unapologetic. A rude exchange followed. Really Joey, you need to heed your job and know your products and catalogue. I am still awaiting a response from PNP.