Poor shopping experience

I stopped supporting PnP on a regular basis a while ago due to various service issues experienced at all stores. Today I decided to make an exception as I only has a couple of things to get. Firstly, of the 3 Smart Shopper machines, not one was working, and after 5 minutes of waiting for a manager and another 10 minutes of unsuccessful attempts to repair them, I gave up. Get to the tills and want to draw money, waited at least 10 minutes for the supervisor to find money (12:00 in the day!) and eventually left before she came back. I wanted to pick up my free taste magazine, but could not due to printers not working. The cashiers response was to come back tomorrow!!! I work for a living and do not have time to go back to a store daily due to their inefficiency.