sL
sebelemetja L
1 reviews | Active since Jul 2015
10 Jun 2020, 16:38
Poor services
Yesterday i went to pick n pay and i bought two liqui fruit juice only to find that they have expired last month,pick n pay how can u sell expired things?
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
12 Jun 2020, 12:32Hi ,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we have done a follow up with the Tembisa store and have been advised that they have assisted you with a refund for this product.
Our management team will address this with the supplier and their merchandisers. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we have done a follow up with the Tembisa store and have been advised that they have assisted you with a refund for this product.
Our management team will address this with the supplier and their merchandisers. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Pick n Pay's reply12 Jun 2020, 12:32
Official
Hi ,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we have done a follow up with the Tembisa store and have been advised that they have assisted you with a refund for this product.
Our management team will address this with the supplier and their merchandisers. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we have done a follow up with the Tembisa store and have been advised that they have assisted you with a refund for this product.
Our management team will address this with the supplier and their merchandisers. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team