1 reviews | Active since Aug 2017

11 Aug 2017, 11:01

Poor service...waiting too long

<p>Very disguntled. Had to hunt someone down to assist me in pet section, had to wait 15 minutes, not a soul in site during that time. Wanted to purchase a mobile phone, everyone on tea break, had to wait almost half an hour, even after speaking to two managers. **** poor service!</p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply11 Aug 2017, 13:11
Official

Hi Christine,

Thank you for taking the time to address your concerns with us.

Apologies for the poor service experience. We are busy addressing your concerns with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas