Poor service - SASSA

<p>To whom it may concern</p> <p>Re P&P – Lynnwood ridge Mall</p> <p>We have once before logged a complaint on the above mentioned store </p> <p>Mid-March – April 2015</p> <p>Once again, after holding back for some time I’ve decide to log another complain on the store. </p> <p>After the first complaint there was a SLIGHT improvement but slowly but surely the problem is back and this time even worse than the first time.</p> <p>On 1 May 2017 we and a couple of other pensioners unknown to us went to collect our SASSA. </p> <p>When the store opened at 09:00 the pensioners was told they are busy counting the SASSA.</p> <p>At 11:00 still no money available to the pensioners as the answer was they are counting the SASSA.</p> <p>I find this totally unacceptable, although we are pensioners, we still do not have time to stick around for hours in a row waiting for SASSA to be counted.</p> <p>We do not have money to drink coffee of tea for the hours we have to wait.</p> <p> Pick & Pay should buy us pensioners a coffee & sandwich to make up for the inconvenience they put us through.</p> <p> We cannot drive up and down besides of costly petrol it involves parking money.</p> <p>Besides from the SASSA being handled the way it is, the store needs to be run by a manager who can take firm control on his personal.</p> <p>We have often stood in a row with other shoppers complaining about the bad service that is provided at this store.</p> <p>We have been living in this area since April 1981 and have seen how this store has gone from a well visited store to a not so well visited store.</p> <p>Even though it has been upgraded lately the personal are very reluctant.</p> <p> It is no more a store where one can shop proudly one gets rather frustrated by all the wrongs.</p> <p> </p>