Poor Service rendered

Pick & Pay Richards Bay - Essenwood , advertise the orange groove 1 liter milk for R10.99 , yet at the till they charge you R11.99 , the price tag at the fridge has been turned upside down and the low fat milk tag is displayed . The liquor store as well has water leaks from the drains of the cooling rooms on the floors , they laid news paper down that was soaked and later just covered with new news papers . I stepped in to the cold room and slipped bruising my right foot heel and toes. Since the Store has changed from Spar to Pick & Pay the service and availability of goods has deteriorated . I need from time to time to travel further to aother shopping facilties to purchase goods to make meals at home costing moer in transport cost.