sS
stephan S
1 reviews | Active since Sept 2015
16 Sept 2015, 11:16
poor service Pick and Pay Centurionmall
<br> I bouht a google play giftcard from them but when i pealed off the sticker to reveal the redemtion code the code was plucked off the paper.<br> I went back for assistance but the supervisor told me that some manager said that i *****ed up the code and that they wont assist. I also asked for a copy of the receipt because i lost mine as i was in a hurry to get back to work but they told me the manager is busy and i have to come back at 11:15. Their customer service sucks.
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Replies (1)Pick n Pay's replyOfficial
16 Sept 2015, 13:27Hello stephan***8,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply16 Sept 2015, 13:27
Official
Hello stephan***8,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
