RT
Rowan T

1 reviews | Active since Jan 2015

19 Nov 2015, 13:46

Poor service or lack of for that matter

I came to the waterfront pick n pay. I went to the meat counter. There is one person there. Doing his job. I waited and waited. Then decided to get other ingredients. Then went back. Again only one person there and others beside myself, wondering of that are ever going to get their meat. I went away again and came back and the same ****** thing. You guys need to pick up your game. I saw several employees who are supposed to be behind a counter, waltzing around with their faces in magazines. <br> <br> Floor managers standing not 10 metres away. Talking to each other. Yes, I imagine your reply will be along the lines of \why didn't you approach them?". My response. It's a floor managers job to notice when customers aren't getting service. <br> <br> Again poor service. I got my meat 30 minutes later. By the only person there. Kudos to that employee!"""

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Replies (1)
Pick n Pay
Pick n Pay's reply19 Nov 2015, 14:05
Official
Hello Zecretsquirrel88,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***