1 reviews | Active since Jan 2017
Poor service from Pick n Pay Musgrave Center
While shopping at the Pick n Pay in Musgrave Center, Durban on Monday 15th October 2018 I was rather appalled by the level of service.
Firstly it was a busy time 17:30 and one third of the tills were closed. To make this experience even more distasteful a till marked baskets only stationed in plain sight of the manager had customers lining up with trolleys creating an impossible situation for customers who wish to make a quick purchase.
This is really not something you would expect from a retailer such as Pick n Pay.
Good day Shaneil,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Musgrave store.
We view this incident in a very serious light , we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Shaneil,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Musgrave store.
We view this incident in a very serious light , we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas