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Isabeau P
1 reviews | Active since Oct 2021
07 Oct 2021, 13:29
Poor service from Pick 'n Pay asap!
I've been using the new Pick n Pay App called ASAP. They have false advertising on their services. When you try to contact them, it takes almost a week for an agent to get back, and then even with an agent getting back, they're not able to provide the correct solution. I'm extremely disappointed and now prefer to use other delivery options from other grocery outlets.
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Replies (3)IP
Isabeau P's updateReviewer Update
08 Oct 2021, 10:27This is not acceptable. Same story over and over an NO ONE gets back to me. This is really poor service delivery and false advertising. How long do you want me to wait if I already have been waiting for weeks??
IP
Isabeau P's update08 Oct 2021, 10:27
Reviewer Update
This is not acceptable. Same story over and over an NO ONE gets back to me. This is really poor service delivery and false advertising. How long do you want me to wait if I already have been waiting for weeks??
IP
Isabeau P's updateReviewer Update
11 Oct 2021, 12:11Still no solution. After weeks and weeks and weeks of trying to get someone to help
IP
Isabeau P's update11 Oct 2021, 12:11
Reviewer Update
Still no solution. After weeks and weeks and weeks of trying to get someone to help
IP
Isabeau P's updateReviewer Update
15 Oct 2021, 13:24Yet another week has past with no success. Please can someone that's competent deal with my enquiry. I did receive feedback, but yet, still not a solution to the problem. If makes my furious that a Company like Pick n Pay does false advertising and that they're client service is not in order. I'm tired of receiving emails stating someone will assist soon, thank you for your patience, and then still nothing.
IP
Isabeau P's update15 Oct 2021, 13:24
Reviewer Update
Yet another week has past with no success. Please can someone that's competent deal with my enquiry. I did receive feedback, but yet, still not a solution to the problem. If makes my furious that a Company like Pick n Pay does false advertising and that they're client service is not in order. I'm tired of receiving emails stating someone will assist soon, thank you for your patience, and then still nothing.