POOR SERVICE FROM LEONARD CLEARWATER

Absolutely disgusted by Leonard from the Clearwater branch who refused to assist me when I returned my faulty kettle for an exchange at the Clearwater Mall branch. I bought the kettle at Pick n Pay Benoni where I was advised I could return it at any other branch if it was giving me issues. Now that I moved to the Rooderport area , I was forced to return it at Clearwater however Leonard was adamant that I MUST go back to Benoni as the Pick nPay in Clearwater cannot assist. I found it strange for such a big brand with so many branches that I could not exchange a mere kettle???? It does not make sense at alll!!!!!!!