TM
Thembi M

1 reviews | Active since Jan 2018

30 Aug 2019, 14:47

POOR SERVICE

I went there to buy my lunch and there was only ONE person assisting. This was on the 30the of August at past 2 in the afternoon. This was very poor planning on their behalf as the manager, Almarie was sitting in her cubicle resting on her hands and closing her eyes. This was at Pick n Pay brits, Van Velden Street. Maggie was the only person helping and she was really friendly and consistent throughout, even with the long queue that was there.

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Replies (1)
Pick n Pay
Pick n Pay's reply02 Sept 2019, 11:42
Official
Good day Thembi Moloi, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team