Poor service delivery.

Monday September 02/2019- Pick N Pay (ClearwaterMall) I bought a certain hair product and on the price shelf it was R28.99 but when I got to the till I was charged R34.99 for it yes it really isn't much of a difference but what put me off is the way the female manager reacted to my situation when the cashier informed her about the incorrect pricing she said the following words in her language (he will have to wait for me). Which I did because I'm not someone fussy I work in retail as well but I waited for 10 odd minutes just for something so simple a simple price change would've sorted the entire situation out. So I told the cashier it's fine I'll pay whatever I'm charged for.

I'm just disappointed because this is someone who comes to our store, buys from us and I've helped her several times without fail because it's part of my job to ensure customers leave our store happy.

Its pity I didn't leave their store as a happy client.