Poor service delivery

In umlazi kwamnyandu. We are always made ti wait long queues simple because only three cashiers are working. Its not the first time complaining about this problem and management does not seem to care. U dont find such treatment in Pavillion or montclair or even amanzimtoti. We are being disrespect because we are in a township. Last time they siad most of cashiers booked offsick, today what will be the excuse