RS
Riaan S
1 reviews | Active since Feb 2012
25 Oct 2019, 19:43
Poor service
I bought R1360.21 worth of groceries from the River Cresent store in Emhalahleni. I was double charged for a melon which i noticed after i got home. I returned to the store with my receipt but was treated poorly and was dismissed by the what i assume was the store manager with a "just refund him" as he walked away. Cost me more in petrol and time to return to the store but i don't like paying for items i did not receive. Apologies to the store manager if i inconvenienced him while he was talking to his buddies.
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Replies (1)Pick n Pay's replyOfficial
26 Oct 2019, 10:21Good day Riaan,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply26 Oct 2019, 10:21
Official
Good day Riaan,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
