Poor service

I was at your Pick n Pay Tramshed early in the morning today. I was only there for a simple thing, to have a Tymebank card issued to me. I got there and there was the ambassador by the door. Greeted her nicely and told her I need a card. At first she thought I wanted to open an account. All so happy(perhaps for a sale) until she understood I was only there for card issuance then she decided she was'nt in the mood to help anymore. Her talk was very rude and so was her body language. 'Put your pin in, just place your Hand there'. I got fed up and asked her for her Manager, she responded that she does'nt have the manager there. I then asked her to ask the store manager to come see me and she still responded with a very attitude ""The store does'nt have a manager"". Pick n Pay Tramshed, I've always applauded your store service for so many years. Do not allow ambassadors of other brands to ***** that. I was only there for a card so that I can withdraw. Because she was'nt exactlt in customer service mode I've left the srore without it. She had told me ""You need to go to Home Affairs, your Green ID book is no longer valid". I will also highlight Tymebank complaints line about this.