Poor service , Bad mannered, No FEED Back.

Not sure where to start, put in our order and it was supposed to be delivered on the 02/04/2020 in the morning, I called them in the afternoon to see where the delivery is, they said there is an issue and it will be 1 day late, The next day in the afternoon i called again and was told there is a back log and items will delivered the next day being the 04/04/2020 said it was fine. The morning came and went still no delivery I had to a half a dozen times got hold a woman that introduced herself as customer care and fought with me about every thing that it is not her problem and she does not know when it will be coming, when i said back to her that I need an answer she is customer care she said she is not customer care she is just helping. called again and spoke to another guy he call the delivery people and confirmed where they are, so delivery finally gets here and they tell me there are some items they can't get, it was a third of the list but any ways there was still items that they said they gave us that were on the list but that are not there and I had to check every item to see what was not supp**** , I have emailed Pnp and await the response. can't wait to here what the excuse is. If we were just emailed and told it late it not coming just some kind feed back i would no be upset, Buy lie after lie and we must ask for feed back .. Poor Poor Service. Please don't order it's a massive mess up.