Poor service

I went to Pick n pay on saturday at the centurion mall. It was just passed 8am. We purchased pies, we paid and left. We went to the car and we started to eat, just to find a fly that was in the pastry. Went into the store to inform them, and they just said sorry and gave me 2 custard cakes. I was so upset, thinking it is so early and this is the service we get. So was this pastry standing overnight? The manager did not seem remorseful to say the least and brushed us off with 2 custard cakes...seriously. i am highly disgusted...mind you i did not want to purchase baked goods from there.....