mB
malcolm B

1 reviews | Active since Jul 2015

01 Jul 2015, 11:22

POOR SERVICE @ THE TILL POINT

good morning my name is malcolm bridgens & i would to complain about the service @ lakeside pick n pay.i asked the cashier if i can draw money about R2000 & she told me that she dont have any money & then i just looked @ her i didnt say anything but your next step as a cashier you should assit your customers. i then payed for my goods via my card & when i walked out she told someone there @ pick n pay and her words to her friend was ( DIE CUSTOMER IS NOGALS KWAAD OMDAT EK HOM NIE WILL GELD GEE NIE ) to me that is very poor service <br> thanks <br> malcolm

0
Replies (1)
Pick n Pay
Pick n Pay's reply01 Jul 2015, 13:23
Official
Hello BRIDGENS,

Please accept our apologies for this poor service experience and for the inconvenience this has caused you.

I have escalated this matter to our W. Cape Regional office and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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